Heartland Credit Union (Kansas)
  • 37th St. & Maize Rd.
  • Wichita, KS, USA
  • Hourly
  • Part Time

Benefits - BCBS Health and Dental Insurance; Paid Life & LTD Insurance; 401(k) Plan; Paid Vacation and Holidays; Wellness Program; Small friendly work environment; Opportunity for advancement


Heartland Credit Union is a member-owned financial cooperative serving nearly 25,000 members. We've been proudly serving our members since 1948. HCU has many locations in Kansas including Wichita, Hutchinson, Newton and Haven. Learn more about Heartland Credit Union by going to www.hcu.coop.

We are looking a part-time (25 hours) Teller who are positive, friendly and motivated who enjoy customer service and sales. Must be able to work in a fast-paced service oriented environment.  

Heartland has a quality training program and this is a great opportunity to get experience in the financial services field and be a part of a growing company!

LOCATION

This person will work at our 37th and Maize Rd branch.

SCHEDULE

This position is part-time (25 hours per week). Must be available to work 1:15 p.m. to 6:15 p.m. Monday - Friday and 7:45 a.m.- 12:15 p.m. on Saturdays. 

Part-time Tellers are eligible for time off and insurance benefits. 

Branch Hours (Lobby):
Mon-Fri: 9:00am - 6:00pm
Sat: 9:00am - 12:00pm
  Branch Hours (2 Lane Drive-thru):
Mon-Fri: 7:30am - 6:00pm
Sat: 8:00am - 12:00pm


ABOUT THIS POSITION
Heartland Tellers are the face of our credit union. They are responsible for providing personalized, exceptional member experience, with each interaction. The successful candidate will be responsible for the following duties:

  • Greets members entering the branch, directs them to the correct staff member for assistance and provides assistance with ATM usage, coin counting machine, safety deposit boxes and other branch services.
  • Responsible for providing excellent member service while performing a variety of paying and receiving functions including processing deposits, withdrawals, loan payments, cashiers' checks, money orders, and cash advances. 
  • Balances each day's transactions and verifies cash totals. 
  • Works with members to help answer questions and resolve any account related issues or needs.
  • Maintains privacy of member account information.
  • Presents and explains HCU services and products to members and assists in meeting their financial needs. 
  • Assists other Tellers, FSR's, Branch Manager and other staff as necessary.
  • Ensures members are promptly and professionally served.
  • Attends meetings and training sessions as required.
  • Provides superior service to our members.
  • Pro-actively support and advance HCU's brand platform.
  • Performs all other duties as assigned.

QUALIFICATIONS

EDUCATION/CERTIFICATIONS:

  • High school graduate or equivalent.

EXPERIENCE:

  • Previous customer service experience preferred.
  • Cash handling experience preferred.
  • Experience working in a financial institution is helpful but not required. 

SKILLS:

  • Strong communication abilities.
  • Accurate and attentive to detail.
  • Good math skills
  • Well organized.
  • Willingness to assist others.
  • Able to operate related computer applications and PC.
  • Proficient in MS Office including Word, Excel and Outlook.
  • Professional appearance.
  • Flexible and open to change.

OTHER REQUIREMENTS:

  • Valid driver's license.
  • Will be required to complete Heartland's Teller Education program.

PHYSICAL REQUIREMENTS:

  • Ability to lift 30 lbs. occasionally and/or up to 10 lbs. frequently.
  • Standing for extended periods of time.

BENEFITS

Check out a full list of our benefits on our Career Page by going to www.hcu.coop and clicking on Careers.

For consideration:

To apply from our career site, go to Apply Now. If you are viewing from an outside posting board, go to www.hcu.coop, then find "Careers." You must create an account to apply and upload a resume. All inquiries are completely confidential.

Equal Opportunity Employer/Affirmative Action Employer

Heartland Credit Union an Equal Opportunity Employer (EOE). Heartland provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation and gender identity, national origin, age, disability or genetics. Heartland hires and promotes individuals solely on the basis of their qualifications for the job to be filled. We encourage qualified minority, female, veteran and disabled candidates to apply and be considered for open positions. This practice applies to all areas of employment including recruitment, hiring, training and education, promotion, termination, compensation and all conditions and privileges of employment in accordance with applicable federal, state and local laws.

 

 

Full Job Description
Heartland Credit Union (Kansas)
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