1 - Basic Job Template Outline

Updated - October 2023 - DELETE THIS!

BCBS Health and Dental Insurance; Paid Life & LTD Insurance; 401(k) Plan; Paid Vacation and Holidays; Wellness Program; Small friendly work environment; Opportunity for advancement - Copy to actual job post - make sure to delete

Heartland Credit Union is the winner of the 2023 Community's Choice Award for Reno county in several areas, including "Best Place to Work!"

Heartland Credit Union is looking for an ________________. The ideal candidate will s______________

----- are eligible for an awesome benefits package including health and dental Insurance, paid Life & LTD Insurance, 401(k) plan, paid vacation and holidays, small friendly work environment, opportunity for advancement and much more!

For member service staff....

Our Tellers are eligible for an awesome benefits package including health and dental Insurance, paid Life & LTD Insurance, 401(k) plan, paid vacation and holidays, small friendly work environment, opportunity for advancement and much more!

No evenings or Sundays!

ABOUT HEARTLAND

Heartland Credit Union has been providing exceptional member service for over 75 years! HCU is a member-owned financial cooperative established in 1948 and is currently serving over 38,000 members strong. Our small friendly work environment allows our employees to collaborate closely with their team and fellow co-workers. As we continue to grow, we need great talent like you to be a part of our team and culture. We are community driven and are very active in the communities we serve by volunteering and supporting local events. HCU has many locations in Kansas including Wichita, Hutchinson, Newton, Haven, Hays, and Ness City. Learn more about Heartland Credit Union by going to www.hcu.coop.

SCHEDULE

Must be available from 7:15 a.m. - 6:15 p.m. Monday - Friday. Some Saturday mornings required from 8:00 a.m. - 12:15 p.m.

Office hours - Monday- Friday.

LOCATION

ABOUT THIS POSITION

The successful candidate will be responsible for the following activities:

• Attends meetings and training sessions as required.
• Provides superior service to our members.
• Pro-actively support and advance HCU's brand platform.
• Performs all other duties as assigned.

QUALIFICATIONS

EDUCATION/CERTIFICATION:

• High school graduate or equivalent.
• College degree in business, finance, or a related field; or equivalent experience.

EXPERIENCE:

• Minimum of -------------------- full-service financial institution.
• Basic understanding of credit union operations, including opening and closing accounts, loans products, IRAs, safe deposit box process, and certificate procedures..
• Familiarity with financial institution branch functions, policies, and procedures.
• At least two years of related experience in a financial institution.
• Previous leadership experience is helpful.

SKILLS:

• Strong interpersonal, leadership, and supervisory skills.
• Well organized and attentive to detail
• Excellent communication skills.
• Ability to handle conflict.
• Ability to understand, interpret, and enforce policies and procedures.
• Strong math skills.
• Willingness to assist others.
• Strong sales/referral skills.
• Able to operate related computer applications and PC.
• Proficient in MS Office including Word, Excel and Outlook.
• Flexible and open to change.

OTHER REQUIREMENTS:

• Valid driver's license.
• Requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. Will be subject to the required registration process, which includes fingerprinting and a criminal background screening. Fees are paid for by Heartland Credit Union.
• Will be become a Certified Credit Union Financial Counselor (CCUFC) through CUNA's FiCEP program. Certification fees are paid for by Heartland Credit Union.
• Complete required screenings.

PHYSICAL REQUIREMENTS:

Required to sit, stand, and walk. Standing for extended periods of time. Exerts up to 10 lbs. of force occasionally.

For immediate consideration:
To apply from our career site, go to Apply Now. If you are viewing from an outside posting board, go to www.hcu.coop, then find "Careers." You must create an account to apply and upload a resume. All inquiries are completely confidential.

Equal Opportunity Employer/Affirmative Action Employer
Heartland Credit Union is an Equal Opportunity Employer (EOE). Heartland provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation and gender identity, national origin, age, disability or genetics. Heartland hires and promotes individuals solely on the basis of their qualifications for the job to be filled. We encourage qualified minority, female, veteran and disabled candidates to apply and be considered for open positions. This practice applies to all areas of employment including recruitment, hiring, training and education, promotion, termination, compensation and all conditions and privileges of employment in accordance with applicable federal, state and local laws.

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