Consumer Loan Processor

Heartland Credit Union is seeking a detail-oriented and dependable Consumer Loan Processor to support our lending operations and deliver exceptional service to our members. This role plays a key part in preparing, coding, and finalizing loan documents while ensuring each step of the consumer loan process runs smoothly and accurately. From coordinating loan closings to maintaining documentation and responding to inquiries, the Consumer Loan Processor helps create a seamless experience for both members and staff. If you're organized, service-focused, and thrive in a fast-paced environment, we'd love to have you on our team!

ABOUT HEARTLAND

Heartland Credit Union has been providing exceptional member service for over 75 years! Our small friendly work environment allows our employees to know our customers we serve and fellow employees. As we continue to grow, we need great talent like you to be a part of our team and culture. We are community driven and are very active in the communities we serve by volunteering and supporting local events. HCU has many locations in Kansas including Wichita, Hutchinson, Newton, Haven, Hays, and Ness City. Learn more about Heartland Credit Union by going to www.hcu.coop.

WORK DETAILS FOR CONSUMER LOAN PROCESSOR POSITION

This person will work in our Loan Processing department located at our Support Center, 4000 N. Monroe, Hutchinson KS. 

Monday-Friday 8:00 a.m. to 5:00 p.m. and will work rotating Saturdays from 9:00 a.m. to 12:00 p.m.

No evenings or Sundays!

RESPONSIBILITIES

The successful candidate will have the following responsibilities:

• Prepares paperwork for loan applications. Runs reports, retrieves credit ratings, reviews files, figures point scores, and works up applications.
• Performs coding and posting functions and prepares all necessary documents for closing of loans, including disbursement of loan proceeds.
• Coordinates loan closings with appropriate personnel.
• Maintains hold/mail files and suspense files according to weekly schedule. Disburses documents to Loan Officers for follow-up.
• Completes loan processing duties in accordance with established policies, procedures, and regulations.
• Keeps department manager informed of area activities and of any significant problems. Provides suggestions and input for policy/procedure changes, improvement of department processes and effectiveness.
• Provides superior service to our members and HCU staff.
• Ensures members are promptly and professionally served.
• Attends meetings and training sessions as required.
• Proactively supports and advances HCU's brand platform.
• Performs all other duties as assigned.

REQUIREMENTS

• High school graduate or equivalent.
• Previous experience with lending or loan processing preferred.
• At least one to two years of office relate experience required.
• Accuracy and attention to detail.
• Well organized.
• Good verbal and public relations skills.
• Experience using MS Suite including Outlook, Excel and Word.
• Sedentary work; stationary most of the time.

For immediate consideration:
To apply from our career site, go to Apply Now. If you are viewing from an outside posting board, go to www.hcu.coop, then find "Careers." You must create an account to apply and upload a resume. All inquiries are completely confidential.

EOE: race, color, religion, sex, national origin, disability, protected veterans.

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